# Terima & Proses Pesanan di Chat pada Marketplace Lazada

## Bagaimana cara Terima & Proses Pesanan di Chat?

1. **Login** ke akun Komplace-mu terlebih dahulu melalui <https://komplace.id/>
2. Pilih Menu **Chat**
3. Pilih pesan yang terdapat **Pesanan dari Marketplace Lazada** dan klik **ikon pesanan** pada pojok kanan atas
4. Klik **Kemas Pesanan**
5. Pesanan telah **berhasil di Kemas**
6. Lalu Klik **Siap Dikirim** untuk melakukan pengiriman barang
7. Status pesanan telah **berhasil diubah** dan menunggu paket diserahkan ke Ekspedisi

{% embed url="<https://www.youtube.com/watch?t=5s&v=y0lJwnpy3eQ>" %}

1. **Login** ke akun Komplace-mu terlebih dahulu melalui <https://komplace.id/>

<figure><img src="/files/RTTLfE64QHO1A3G2ecbJ" alt=""><figcaption><p><strong>Login</strong> menggunakan <strong>Email</strong> dan <strong>Password</strong> akun <strong>Komplace</strong> kamu.</p></figcaption></figure>

2. Pilih Menu **Chat**

<figure><img src="/files/P6WSvRDxoUlf0w5uQfeq" alt=""><figcaption></figcaption></figure>

3. Pilih pesan yang terdapat **Pesanan dari Marketplace Lazada** dan klik **ikon pesanan** pada pojok kanan atas

<figure><img src="/files/zt8mqxgDUIFOFvEzuk4S" alt=""><figcaption></figcaption></figure>

4. Klik **Kemas Pesanan**

<figure><img src="/files/ZQVO2OuhWymmBHae7GuV" alt=""><figcaption></figcaption></figure>

5. Pesanan telah **berhasil di Kemas**

<figure><img src="/files/CGBodJx2u6S5QieE1LzJ" alt=""><figcaption></figcaption></figure>

6. Lalu Klik **Siap Dikirim** untuk melakukan pengiriman barang

<figure><img src="/files/cAtYqwsI8suo5j7ts6cM" alt=""><figcaption></figcaption></figure>

7. Status pesanan telah **berhasil diubah** dan menunggu paket diserahkan ke Ekspedisi

<figure><img src="/files/TY32tqsxdG6xOtTCripq" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.komplace.id/kelola-chat/terima-and-proses-pesanan-di-chat-pada-marketplace-lazada.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
