# Shopee

### Kenapa saya tidak bisa mengaktifkan jasa kirim ketika edit produk di Komplace dan muncul keterangan : *Gagal memuat jasa kirim. Silahkan muat ulang atau cek pengiriman kamu di Shopee.* 

Yang harus kamu lakukan adalah memeriksa kembali status toko kamu di Komplace, dan jika status toko kamu muncul keterangan " Toko tidak terhubung" kamu mesti melakukan connect ulang akun Marketplace shopee kamu dengan Komplace.

### Kenapa Produk yang Saya Publish ke Shopee Gagal dengan *Keterangan : Operate failed item upload controller no pass : validation failed*

Hal tersebut terjadi karena terdapat emoji pada penulisan Judul Produknya.  Kamu bisa Edit terlebih dahulu Judul Produknya kemudian Publish Kembali.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.komplace.id/frequently-asked-questions/produk-saya/shopee.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.